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button[data-operation-action]{grid-template-columns:8px minmax(0,1fr) auto;min-height:64px;padding-inline:14px}.workspace-operation-action-meta{min-width:44px}.workspace-operation-action-arrow{display:none}.workspace-commit-dock{grid-template-columns:minmax(0,1fr);gap:12px;padding:14px}.workspace-commit-options{grid-area:auto}.workspace-commit-actions{grid-template-columns:repeat(2,minmax(0,1fr));display:grid}.workspace-commit-actions button,.workspace-commit-options select,.workspace-operation-feedback button{min-height:44px}.operator-human-decision .workspace-choice-presets>div{grid-template-columns:minmax(0,1fr)}.operator-human-decision .workspace-choice-preset{height:44px;min-height:44px}.customer-service-layout[data-role-journey=customer-service] .customer-current-todo{margin-bottom:-13px}.customer-progress-step{min-height:64px}}@media (prefers-reduced-motion:reduce){.workspace-operation-system *,.customer-progress-step{scroll-behavior:auto!important;transition-duration:.001ms!important;animation-duration:.001ms!important;animation-iteration-count:1!important}}
:root{--zl-config-brand:var(--zl-brand,#246bfd);--zl-config-brand-strong:var(--zl-brand-hover,#1d5fe5);--zl-config-brand-soft:var(--zl-brand-soft,#eaf2ff);--zl-config-surface:var(--zl-surface,#fff);--zl-config-surface-soft:var(--zl-surface-soft,#f8fafc);--zl-config-control-soft:#f1f4f8;--zl-config-ink:var(--zl-ink,#1f2937);--zl-config-copy:var(--zl-copy,#344054);--zl-config-muted:var(--zl-muted,#667085);--zl-config-line:var(--zl-line,#dde3ea);--zl-config-line-soft:#e8edf3;--zl-config-focus-line:#9bb9ff;--zl-config-success:var(--zl-success,#15803d);--zl-config-success-soft:#eef8f3}.workspace-account-settings{color:var(--zl-config-ink);flex:none;position:relative}.workspace-account-settings>summary{list-style:none}.workspace-account-settings>summary::-webkit-details-marker{display:none}.workspace-account-settings-trigger{border:1px solid var(--zl-config-line);background:var(--zl-config-surface);cursor:pointer;border-radius:10px;justify-content:center;align-items:center;gap:7px;min-height:40px;padding:0 14px;font-size:14px;font-weight:600;line-height:22px;transition:border-color .14s,background-color .14s,box-shadow .14s;display:inline-flex}.workspace-account-settings-trigger:hover{border-color:var(--zl-config-focus-line);background:var(--zl-config-surface-soft)}.workspace-account-settings-trigger:focus-visible{outline-offset:2px;border-color:var(--zl-config-brand);outline:3px solid #246bfd2e}.workspace-account-settings[open] .workspace-account-settings-trigger{border-color:var(--zl-config-focus-line);background:var(--zl-config-brand-soft);color:var(--zl-config-brand-strong)}.workspace-account-settings-menu{z-index:80;border:1px solid var(--zl-config-line);background:var(--zl-config-surface);border-radius:12px;width:224px;padding:6px;position:absolute;top:calc(100% + 8px);right:0;overflow:hidden;box-shadow:0 18px 48px #1f293724,0 3px 10px #1f293714}.workspace-account-settings-identity{border-bottom:1px solid var(--zl-config-line-soft);min-width:0;padding:10px 10px 12px}.workspace-account-settings-identity strong,.workspace-account-settings-identity span{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.workspace-account-settings-identity strong{font-size:14px;font-weight:600;line-height:22px}.workspace-account-settings-identity span{color:var(--zl-config-muted);margin-top:1px;font-size:13px;line-height:20px}.workspace-account-settings-menu button{width:100%;min-height:40px;color:var(--zl-config-copy);text-align:left;background:0 0;border:0;border-radius:8px;align-items:center;padding:0 10px;font-size:14px;font-weight:500;display:flex}.workspace-account-settings-menu button:hover:not(:disabled),.workspace-account-settings-menu button:focus-visible{background:var(--zl-config-brand-soft);color:var(--zl-config-brand-strong);outline:none}.workspace-account-settings-menu button:disabled{color:var(--zl-config-muted);opacity:.72;cursor:not-allowed}.management-console-header-actions{justify-content:flex-end;align-items:center;gap:8px;display:flex}.knowledge-catalog-workspace{gap:16px;display:grid}.knowledge-catalog-overview{border:1px solid var(--zl-config-line);background:linear-gradient(135deg, var(--zl-config-surface) 0%, var(--zl-config-brand-soft) 100%);border-radius:14px;justify-content:space-between;align-items:center;gap:24px;min-height:112px;padding:22px 24px;display:flex}.knowledge-catalog-overview p{color:var(--zl-config-brand);margin:0 0 4px;font-size:13px;font-weight:600;line-height:20px}.knowledge-catalog-overview h2{color:var(--zl-config-ink);margin:0;font-size:18px;font-weight:600;line-height:26px}.knowledge-catalog-overview span{color:var(--zl-config-muted);margin-top:5px;font-size:14px;line-height:22px;display:block}.knowledge-catalog-filters{justify-content:space-between;align-items:center;gap:16px;min-height:64px;padding:11px 14px;display:flex}.knowledge-catalog-domains{padding:16px}.knowledge-catalog-domains>div:first-child h3{color:var(--zl-config-ink);margin:0;font-size:16px;font-weight:600;line-height:24px}.knowledge-catalog-domains>div:first-child p{color:var(--zl-config-muted);margin:2px 0 0;font-size:13px;line-height:20px}.knowledge-catalog-domains>div:last-child{grid-template-columns:repeat(6,minmax(0,1fr));gap:8px;margin-top:12px;display:grid}.knowledge-catalog-domains button{border:1px solid var(--zl-config-line);background:var(--zl-config-surface);text-align:left;border-radius:9px;flex-direction:column;justify-content:center;align-items:flex-start;min-width:0;min-height:58px;padding:8px 10px;display:flex}.knowledge-catalog-domains button:hover,.knowledge-catalog-domains button[data-active=true]{border-color:var(--zl-config-focus-line);background:var(--zl-config-brand-soft)}.knowledge-catalog-domains button strong,.knowledge-catalog-domains button span{text-overflow:ellipsis;white-space:nowrap;width:100%;overflow:hidden}.knowledge-catalog-domains button strong{color:var(--zl-config-copy);font-size:13px;font-weight:600;line-height:20px}.knowledge-catalog-domains button span{color:var(--zl-config-muted);margin-top:2px;font-size:12px;line-height:18px}.knowledge-catalog-filters>span{color:var(--zl-config-muted);font-size:13px;line-height:20px}.workspace-segmented-control{background:var(--zl-config-control-soft);border-radius:10px;gap:3px;padding:3px;display:inline-flex}.workspace-segmented-control button{min-height:36px;color:var(--zl-config-muted);background:0 0;border:0;border-radius:8px;padding:0 14px;font-size:14px;font-weight:600}.workspace-segmented-control button[data-active=true]{background:var(--zl-config-surface);color:var(--zl-config-brand-strong);box-shadow:0 1px 4px #1f29371a}.knowledge-catalog-filters>label{color:var(--zl-config-muted);align-items:center;gap:10px;font-size:13px;display:flex}.knowledge-catalog-filters select{border:1px solid var(--zl-config-line);background:var(--zl-config-surface);min-width:188px;height:40px;color:var(--zl-config-ink);border-radius:9px;padding:0 34px 0 11px;font-size:14px}.knowledge-catalog-layout{grid-template-columns:minmax(360px,.88fr) minmax(0,1.12fr);align-items:stretch}.knowledge-catalog-list{max-height:680px;display:grid;overflow-y:auto}.knowledge-catalog-row{border:0;border-top:1px solid var(--zl-config-line-soft);background:var(--zl-config-surface);text-align:left;grid-template-columns:44px minmax(0,1fr) 18px;align-items:center;gap:12px;min-height:68px;padding:10px 14px;display:grid}.knowledge-catalog-row:first-child{border-top:0}.knowledge-catalog-row:hover,.knowledge-catalog-row[data-active=true]{background:var(--zl-config-brand-soft)}.knowledge-catalog-row[data-active=true]{box-shadow:inset 3px 0 var(--zl-config-brand)}.knowledge-catalog-row>span:nth-child(2){min-width:0}.knowledge-catalog-row strong,.knowledge-catalog-row small{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.knowledge-catalog-row strong{color:var(--zl-config-ink);font-size:14px;font-weight:600;line-height:22px}.knowledge-catalog-row small{color:var(--zl-config-muted);margin-top:2px;font-size:12px;line-height:18px}.knowledge-catalog-source{background:var(--zl-config-brand-soft);width:fit-content;min-width:40px;min-height:26px;color:var(--zl-config-brand-strong);border-radius:7px;justify-content:center;align-items:center;padding:3px 7px;font-size:12px;font-weight:600;line-height:18px;display:inline-flex}.knowledge-catalog-source[data-source=organization]{background:var(--zl-config-success-soft);color:var(--zl-config-success)}.knowledge-catalog-pagination{border-top:1px solid var(--zl-config-line);min-height:56px;color:var(--zl-config-muted);justify-content:space-between;align-items:center;gap:12px;padding:8px 14px;font-size:13px;display:flex}.knowledge-catalog-pagination>div{gap:8px;display:flex}.knowledge-catalog-pagination button{height:32px;min-height:32px}.knowledge-catalog-detail{min-height:520px;padding:22px}.knowledge-catalog-detail-heading{border-bottom:1px solid var(--zl-config-line);justify-content:space-between;align-items:flex-start;gap:18px;padding-bottom:18px;display:flex}.knowledge-catalog-detail-heading>div{min-width:0}.knowledge-catalog-detail-heading h3{color:var(--zl-config-ink);margin:10px 0 0;font-size:18px;font-weight:600;line-height:26px}.knowledge-catalog-detail-heading p{color:var(--zl-config-muted);margin:5px 0 0;font-size:14px;line-height:22px}.knowledge-catalog-facts{grid-template-columns:repeat(2,minmax(0,1fr));margin:0;display:grid}.knowledge-catalog-facts>div{border-bottom:1px solid var(--zl-config-line-soft);padding:14px 0}.knowledge-catalog-facts>div:nth-child(odd){padding-right:16px}.knowledge-catalog-facts>div:nth-child(2n){padding-left:16px}.knowledge-catalog-facts dt{color:var(--zl-config-muted);font-size:12px;line-height:18px}.knowledge-catalog-facts dd{color:var(--zl-config-ink);margin:3px 0 0;font-size:14px;font-weight:500;line-height:22px}.knowledge-catalog-services{padding:18px 0}.knowledge-catalog-services h4{color:var(--zl-config-ink);margin:0;font-size:16px;font-weight:600;line-height:24px}.knowledge-catalog-services>div{flex-wrap:wrap;gap:7px;margin-top:10px;display:flex}.knowledge-catalog-services>div span{background:var(--zl-config-brand-soft);color:var(--zl-config-brand-strong);border-radius:7px;padding:5px 9px;font-size:13px;line-height:20px}.knowledge-catalog-next-step{border-left:3px solid var(--zl-config-brand);background:var(--zl-config-brand-soft);border-radius:0 10px 10px 0;padding:14px 16px}.knowledge-catalog-next-step strong{color:var(--zl-config-brand-strong);font-size:14px;line-height:22px}.knowledge-catalog-next-step p{color:var(--zl-config-muted);margin:3px 0 0;font-size:13px;line-height:20px}.agency-config-knowledge-groups{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;display:grid}.agency-config-knowledge-groups>section{border:1px solid var(--zl-config-line);background:var(--zl-config-surface-soft);border-radius:10px;min-width:0;padding:13px}.agency-config-knowledge-groups h6{color:var(--zl-config-copy);margin:0 0 9px;font-size:13px;font-weight:600;line-height:20px}.agency-config-knowledge-groups p{color:var(--zl-config-muted);margin:0;font-size:13px;line-height:20px}.agency-config-knowledge-list{gap:7px;max-height:304px;display:grid;overflow-y:auto}.agency-config-knowledge-list>span,.agency-config-knowledge-list>label{border:1px solid var(--zl-config-line-soft);background:var(--zl-config-surface);border-radius:8px;align-items:flex-start;gap:9px;min-width:0;min-height:48px;padding:8px 10px;display:flex}.agency-config-knowledge-list>label{cursor:pointer}.agency-config-knowledge-list input{margin-top:4px}.agency-config-knowledge-list strong,.agency-config-knowledge-list small{display:block}.agency-config-knowledge-list strong{color:var(--zl-config-copy);font-size:13px;font-weight:600;line-height:20px}.agency-config-knowledge-list small{color:var(--zl-config-muted);font-size:12px;line-height:18px}.management-console[data-console=platform] .management-console-main{position:relative}.platform-account-settings-zone{z-index:40;position:absolute;top:20px;right:28px}.management-console[data-console=platform] .management-console-header{padding-right:140px}@media (max-width:720px){.workspace-account-settings-trigger{min-width:44px;min-height:44px;padding-inline:12px}.workspace-account-settings-trigger span:last-child{clip:rect(0 0 0 0);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.workspace-account-settings-menu button{min-height:44px}.platform-account-settings-zone{top:14px;right:14px}.management-console[data-console=platform] .management-console-header{padding-right:72px}.knowledge-catalog-overview,.knowledge-catalog-filters{flex-direction:column;align-items:stretch}.knowledge-catalog-overview{padding:18px}.workspace-segmented-control{grid-template-columns:repeat(3,minmax(0,1fr));display:grid}.workspace-segmented-control button{min-height:44px;padding-inline:8px}.knowledge-catalog-filters>label{justify-content:space-between}.knowledge-catalog-filters select{width:65%;min-width:0;height:44px}.knowledge-catalog-layout,.agency-config-knowledge-groups{grid-template-columns:minmax(0,1fr)}.knowledge-catalog-domains>div:last-child{grid-template-columns:repeat(2,minmax(0,1fr))}.knowledge-catalog-row{min-height:72px}.knowledge-catalog-detail{min-height:0;padding:18px}.knowledge-catalog-detail-heading,.knowledge-catalog-pagination{flex-direction:column;align-items:flex-start}.knowledge-catalog-facts{grid-template-columns:minmax(0,1fr)}.knowledge-catalog-facts>div:nth-child(n){padding-inline:0}}@media (prefers-reduced-motion:reduce){.workspace-account-settings-trigger{transition-duration:.001ms!important}}
